You're getting the lowest possible price at the time of booking – guaranteed.
If you find your reservation on another website at a lower rate, contact our customer care team right away. We'll match the price of the other deal if:
1. You contacted us immediately after booking with all the details of the other deal including a link to the offer on the website and the exact price being quoted.
2. The other deal is bookable online and is still available when we check.
3. The other deal is subject to the same booking conditions you’ve chosen with.
This means:
It's the same property.
It's the same room type, apartment type, etc.
The check-in and check-out dates are the same.
It has identical room conditions attached (including the meal plan, cancellation policy, package offer, etc.)
4. The conditions of your booking with us still allow penalty-free cancellations and modifications.
If we can't match the rate of the other deal because one of these conditions is different, you still keep your existing reservation – including the cancellation policy.
